Independent systems architect · Varna, Bulgaria
Independent systems architect helping businesses turn automation, AI, and complex workflows into reliable software systems.
Software career since 1999 · Remote-first · B2B systems and automation
The tools for building software have changed dramatically. The hard part is still understanding the business problem, choosing a sensible architecture, managing risk, and making the system reliable enough to use.
I combine modern AI-assisted development with more than two decades of production software experience. The result is faster prototyping and automation, without treating generated code as a substitute for judgement.
My bias is toward the smallest system that solves the problem and keeps working after I hand it over. I would rather ship less and have you understand all of it.
Replacing the manual work that quietly eats hours — for example, extracting line items from messy supplier invoices and reconciling them against your orders, or turning a fragile chain of copy-paste steps into a single button your team can trust.
Putting AI to work where it earns its place — for example, an assistant that answers staff questions from your own policies and documents with citations, or a pipeline that reads each inbound request, routes it, drafts a reply, and escalates anything it is not confident about. Always behind a human review step, in software you can still open up and understand.
A second opinion before you commit: on an architecture, a build-versus-buy call, an automation plan, or a vendor quote — so a non-technical team can say yes or no with reasons.
The playbook walks through specific automation and AI builds — the bottleneck each removes and how the system would work.
More than two decades building production software, working across product development, architecture, implementation, maintenance, and long-lived systems.
Years as a contractor living inside business-critical SaaS — owning the code, the technical calls, and the unglamorous job of keeping it healthy as it grew.
Building AI-enabled tools, automation, and payment-aware web apps — favouring clear workflows and only as much complexity as the problem actually needs.
Start with the workflow, the constraints, and the cost of the current problem. Good software begins before implementation.
Define the smallest useful solution, the risks to avoid, and the decisions that need to remain visible to the business.
Build, review, or advise with an emphasis on working outcomes, maintainable systems, and clear communication.
This site represents Paolo Tozzo as an independent systems architect. It exists as the public business presence for automation work, AI-enabled software, integrations, and payment-enabled applications developed and operated under my name.
For software support, business questions, or general contact, use the details below. Messages are handled directly by Paolo Tozzo.